Whether you are a trainer or a trainee, a fact that many of us have observed from personal experience is that what we learn fades over time. The human brain is very efficient at offloading information we don’t ‘need’ – in other words, information that we don’t use on a regular basis. So we need to find ways to let our brains know that the information we have stored is still relevant.
What this means in a learning and development context is that most employees need to review important concepts now and again. And this is where refresher training comes into play. A refresher training course is designed to take learners back to basics so they can review fundamentals they may have forgotten or upskill on new information they may be unaware of.
In this article, we take a deep dive into refresher training and look at why your workplace might need it, the benefits, and how to design and deliver an effective refresher training program. Keep reading